Please note that the Ryanair discount is not available during the summer. The new booking dates will be published on https://esncard.org/ryanair in the middle of July 2022. Check the page for updated information.


To solve the potential issues you might be experiencing, please keep reading:

1) I am unable to login or verify my account because I receive the message "The user XXXXX has not been activated or is blocked".

Probably your activation email was delivered in the spam folder of your inbox.
Go to the reset password form, submit the email address you used to register on ESNcard.org and click on the verification link sent in the email that will arrive to your inbox. Please also check the "Spam" folder.

After doing this, your user will be activated.


2) I have tried everything that the FAQ ask and still Ryanair says that ESN's verification system failed to verify my ESNcard.

Normally the issue is in the fact that your ESNcard.org profile is not complete, or you're adding on Ryanair data which are different from the ones you added on ESNcard.org. Please follow carefully the Ryanair FAQs.

For flight bookings/ change/ cancelation please contact Ryanair customer support.


3) My request is not related to any of the problems above. Is it related to any of the following?

- I can't find my home/host university in the list.

- Where do I get my ESNcard?

- What is the ESNcard number requested?

- What can I do if I do not have a section in my university?

- How do I get my Ryanair discount?

- How do I register to ESNcard.org?

- and many others.


If so, please visit our General FAQ and/or Ryanair FAQ for more information about your request.


Moreover, please acknowledge that emails with questions that are answered in any of the aforementioned FAQ questions or within the content of this email will not be answered via email nor over the phone by our team, as there is not more updated information than the one you can find on this email.


Best regards

The ESNcard Team.


ESN gives you 10% discount and free 20kg checked-in bag on up to 4 flights!

Ryanair Holdings plc, Europe’s largest airline group, is the parent company of Ryanair DAC, Lauda, Buzz and Malta Air. Carrying over 153m guests p.a. on more than 2,400 daily flights from 86 bases, the group connects over 200 destinations in 40 states on a fleet of over 475 aircraft, with a further 210 Boeing 737’s on order, which will enable Ryanair Holdings to lower fares and grow traffic to 200m p.a. by FY24. Ryanair Holdings has a team of more than 19,000 highly skilled aviation professionals delivering Europe’s No.1 on-time performance, and extending an industry leading 34-year safety record.

Ryanair, along with Erasmus Student Network, has committed to improving Erasmus experience for all European students. That is why, from September on, when flying with Ryanair, all ESNcard holders will be able to enjoy 10% discount on up to 4 single (or 2 return) and free 20kg checked-in bag, and tailored travel offers, among many others. 




Find out more via ESNcard.org.

Any questions you may have feel free to contact us through our e-mail address parcerias@esnlisboa.org 

  • Flights from 16th June until the 31st August (including the latter);
  • Domestic Flights;
  • Regular, Plus, Flexi Plus and Family Plus Fares;
  • Connecting Flights;
  • 3rd Party Flights;